Facility Management


The following paragraphs illustrate the range of services that we are capable to deliver throughout the project life cycle:

1. Facility Strategy Review

The facility strategy review includes the following services:

  • Operation Management
  • Access and Security
  • Circulation area
  • Costing and Budgeting
  • Asset Management
  • Maintenance strategy
  • Cleaning and Janitorial
  • Landscaping
  • Waste Management
  • Utility Management
  • Energy Management
  • Technology

2. FM Operation Review

The facility operation review includes the following services to:

  • Efficient operation
  • Best practice
  • Benchmarking
  • Risk assessment
  • Health & Safety Policy
  • Quality Standards
  • Environmental standards
  • Maintenance strategies and Plans
  • Sustainable operation

3.FM Design Review

The design review includes the following services:

  • Operability & Maintainability
  • Sustainability & Compliance with Local Authority Requirements
  • Efficient Facility Operation
  • Air Quality
  • Electrical / Cooling Load
  • Energy Management
  • Plant Room & Services Area
  • Control Systems
  • Access & Circulation
  • Future Expansion
  • Life Cycle Costing
  • Insulation and Heat Transfer
  • Standby / Duplication
  • Maintenance Regime

4. Service Charge Modeling

To identify clearly the service charge structure in order to reach reasonable and affordable service charge. The approach will depend on the size and type of the facility. Utilities are the major component of the service charge and represent about 50% of the total cost. The process approach will include the following:

  • Identify Areas of Services and the Related Cost
  • Life Cycle Costing
  •  Service Charge Calculations

5. Life Cycle Costing

The life cycle cost model includes the following services:

  • Structure Service Charge
  • Life Cycle Costing
  •  Operation Budget

6. FM Operation Specifications

The FM operation modeling includes the following services:

  • Scope of services
  • Operation Specifications
  • Structure of pricing
  • Service Level Agreements (SLA’s) & Key Performance Indicators (KPI’s)
  • Performance Management
  • Benchmarking

7. FM Procurement

The FM procurement includes the following services but not limited to:

  • Prequalification of FM services providers
  • Form of Contract
  • Pricing Schedules
  • Evaluation Criteria
  • Bid Evaluation, Scoring and Recommendation
  • Bidders Q&A’s
  • Contract Negotiation

8. Handover Process

The Handover process includes the following services:

  • Review Building Acceptance & Completion Certificate
  • O&M Review and Reporting
  • Witness Testing and Commissioning
  • Asset Register Review and Reporting
  • Warranty Management
  • Handover Procedures
  • Prepare Owner’s Manual
  • Prepare Fit-Out Manual

9. Management & Operational Audits

The management and operational audits includes the following services:

  • Conducing Operational Audits and Management Reviews measured against SLA’s & KPI’s
  • Ensure Compliance with Law and Regulations
  • Ensure Proper Communication
  • Manage FM Contractors/service providers
  • Ensure Health & Safety
  • Ensure Compliance with Environmental Standards
  • Evaluate Facility Condition
  • Energy Auditing
  • Conduct Due Diligence Reports