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Executive Secretarial Skills and Methods of Dealing with Senior Management

Date: 2 October 2017 - 6 October 2017
Course ID: ADDQ036/2017
Duration: 5 Days
Fee US $ + VAT: 3200 US$
Venue: Kuala Lumpur / Malaysia

Introduction:

The secretariat is the function that provides assistants or services to the departments or heads, whether these assistants or services are technical or administrative, so that departments or presidents can carry out their work in a convenient manner in the least time possible and at the lowest cost.



As a result of the large size of the institutions, the burden placed on the administrative units has increased, and the secretarial units are assisting these administrative units in providing services and information in the technical and administrative areas.

This course aims at providing participants with the basic skills required to be effective secretaries.

Daily Outlines:

• Secretarial concept and secretary specifications

• Secretarial types and tasks of each type



Day Two:



• Organize appointments and receive visitors

• Addressing telephone communications



Day Three:



• Process incoming and outgoing mail

• Organization of meetings

Day Four:



• Organize and manage archives

• Administrative Communications



Day Five:



• Administrative messages and types

• Management reports

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