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Disaster Recovery Planning - Ensuring Business Continuity

Business Continuity Planning and Awareness Training - Risk Management Courses

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Date: 10 December 2017 - 14 December 2017
Course ID: ADDO107/2017
Duration: 5 Days
Fee US$ - VAT is not included: 2950 US$
Venue: Muscat / Oman
Category: Leadership, Management, Strategy, HR and Soft Skills

Introduction:

It seems odd to talk about managing the unexpected – how can we when the very words imply that we did not think an event would happen. In fact we can do a great deal to prepare for even the most unlikely events using a number of sophisticated techniques developed over recent years from fields as diverse as the oil and gas industry, the military and health organizations amongst others. These have one thing in common – the need to move quickly in the event of a major problem – an oil spillage, a terrorist attack or a major disease epidemic. Moves to contain the problem, deal expeditiously with the effects and restore the situation back to normal as quickly as possible. Dealing with the publicity resulting from such an event is also crucial as is the need to deal with stakeholders.Many businesses have failed – not because of the disaster itself but because of the perception that they were unprepared and unable to deal with the situation.

This short course is designed to address all these issues from a company perspective and is designed primarily for senior management, board level and similar, together with key middle managers who will be responsible for the tactical implementation of disaster management and recovery planning.After all – one of the biggest calamities to befall a business is if its entire executive board is in some way unable to function so it is no use restricting this kind of planning to a small number of key players.The course is planned for delivery over five days and material will be delivered in a variety of ways with delegate participation at the heart of the work.

Who should attend:

This course is designed as a practical workshop for senior management carrying strategic and tactical authority for dealing with major crises

Daily Outlines:

Day 1 – How can we manage the unexpected?

 Session 1 – A review of crisis management

 History

 Black Swans and probability

 Introduction to Risk Theory

 Introduction to Game Theory and other techniques

 Introduction to Major Case Study (see Day 5)

Session 2-An overview of Risk – what part does it play in managing the unexpected?

 What is Risk?

 Types of risk – Political, Economic, Social, Technical, Security, Natural events etc.

 Categorising risk

 Constructing a Risk Evaluation procedure

Session 3 – Practical exercise – Scenario Planning

Delegates will work in teams to develop future disaster scenarios for their business after an

introduction and guidance from the course leader.

At the end of Day 1 delegates will have gained a comprehensive overview of techniques of managing

the unexpected which will be developed later in the course. They will also have experienced scenario

planning – a major tool used to identify potential disaster situations.

Day 2 – Major Disaster risks

Session 1 – Identifying potential disasters

Techniques for identifying risks

Risk Registers

Major Specific risks

-Fire

-Flood

-Riot and revolution

-Earthquake

-Tsunami

-Other “weather events”

-Power and infrastructure failure

-Internal risks

Session 2 – Evaluating the risks

Probability

Impact

Qualitative methods

Matrix construction and use

Quantitative methods

Session 3 – Solutions for technical risks

Video – m

Monte Carlo simulation

Methods of dealing with risks.

Case Study – the risk management process in action

At the end of Day 2 delegates will have an in-depth knowledge of the identification and evaluation

of disaster likelihood together with skills in devising solutions.

Day 3 – Commercial. IT and On-line Risks

Session 1 – Identifying commercial risks

Using techniques learned yesterday and applied to commercial and IT risk problems.

Identifying specific commercial risks

-Strategic

-Financial

-IT/Technical

-Hacking

-Viruses and the like

-Unlawful access – password protocols

-Social media problems

Practical exercises on risk register compilation.

Session 2 – Evaluating commercial risks

Developing the qualitative techniques learned yesterday in a commercial risk situation.

Sensitivity

Practical exercise on matrix construction and evaluation.

Session 3 – Solutions for commercial risks

Avoiding

Reducing

Alternatives

Case Study – “now you know the risks what are you going to do about it?”

At the end of Day 3 delegates will have an in-depth knowledge of the identification and evaluation of

problems associated with commercial aspects of the business, particularly in the areas of IT.Practical

exercises will reinforce the work from yesterday and today.

Day 4 – Disaster Recovery

Session 1 – Public Relations

External disaster management

-Regulatory authorities

- The public

- Customers

- Suppliers and the supply chain

-Competitors

Session 2 – Human Resources

Internal Disaster Management

-Employees

- Job security

- Health issues

Session 3 – The Future

Getting back on track, re-building and learning from events.

At the end of Day 4 delegates will have gained an insight into some of the major areas which need to

be dealt with in the aftermath of a major disaster.

Day 5 – Major Case Study and review

Session 1 – Review of case study - Group activity on questions.

Session 2 – Group delivery of solutions – debate.

Session 3 – Review of Course

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