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Electronic Skills for Office Managers

Date: 23 October 2017 - 27 October 2017
Course ID: 669/2017
Duration: 5 Days
Fee US $ + VAT: 2950 US$
Venue: Kuala Lumpur / Malaysia
Category: Leadership, Management, Strategy, HR and Soft Skills

Introduction:

Having effective administrative skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue. Not to mention molding all that in the current technological frame we live in.



The current business environment is filled with many sources of information, and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieve for the organization. Good administrative skills reduce the risk of “things falling through the cracks.”



Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.

Objectives:

This workshop will help you train participants how to:



- Master the fundamental skills of Administrative duties.

- Make their workplace a technology-friendly place

- Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software

- Communicate better with the IT department

- Use technology in a safe and healthy manner

- Understand how telecommuting work

- Deal with technological difficulties

- Address technological issues

Who should attend:

Personal Assistants, Executive Secretaries, Secretaries and all Administrative Staff.

Daily Outlines:

Day 1:



• Getting Organized

• Managing Time

• Getting It All Done On Time

• Special Tasks



Day 2:



• Verbal Communication Skills

• Non-Verbal Communication Skills

• Empowering Yourself

• The Team of Two





Day 3:



• Taking Care of Yourself

• Making Your Company a Technology-Friendly Place

• Conquering Computers

• Communicating with the IT Department



Day 4:



• Security and Privacy

• Ergonomics

• System Usage Policies



Day 5:



• Taking Care of Company Property

• Time-Saving Tools

• Telecommuting

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