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Goal Setting, Planning, Decision Making & Creative Problem Solving

Date: 9 October 2016 - 13 October 2016
Course ID: 749/2016
Duration: 5 Days
Fee US $ + VAT: 2950 US$
Venue: Abu Dhabi / UAE
Category: Leadership, Management, Strategy, HR and Soft Skills

Introduction:

The accomplishment of anything great begins with clear goals. While most people would readily agree with this statement, it is amazing how many people lack goals in both their personal and professional lives. Some studies have found that up to 90% of the population do not set goals. Often, these people do not really know what a goal is or how to go about setting one. Well-defined goals are part fantasy and part pragmatism. If you can dream, conceive, and believe, then you can achieve your goals.



There is a procedure for setting and reaching your goals. You will learn what it takes to be a great goal setter and goal achiever. Whether, your goals are financial, business, educational, family, physical, social, spiritual, or recreational, you will be successful if you follow this process.

Imagine increasing productivity, reducing waste and improving customer satisfaction by developing a process for effectively solving problems and decision making.

These benefits and many others are the excellent reasons to learn the creative problem solving techniques outlined and build a toolkit for solving problems and decision making that form part of every day life in today's organization.

Objectives:

The objective of this intensive course is to provide participants with technical knowledge and practical training on the methodologies and tools of Goal setting, problem solving and Decision Making.



The course will focus on developing and upgrading diagnostic problem skills. The course will also emphasize the models and processes of decision making.

Who should attend:

 Managers,

 professionals,

 Any person who is looking for the best techniques to solve any problems related to their works and who is admiring to make the most efficient decisions to achieve the best desired objectives

Daily Outlines:

Setting Goal and planning actions

• Introduction

• Defining Success

• Why People Don’t Set Goals

• The Goal-Setting Process

• Step One : Create a Vision

• Step Two : Decide on Actions

• Step Three : Identify Roadblocks

• Step Four : List the Benefits

• Step Five : Write the Goal

• Step Six : Design an Action Plan

• Setting Goals With Employees



Problem solving

 Problem Solving Introduction

o The ideal Problem solver

o How Can a Team Leader Apply the Basic Principles?

o The ideal Problem solver

o A Nine-step Problem-solving Model



 Finding-and Solving-Problems

o Practicable Application in Problem Solving

o PROBLEM SEVERITY

o Routine vs. non-routine.

o Short-term vs. long-term impact.

o Degree of external vs. internal influence.



o Susceptibility to quantification.

o Problem Definition

o Search For Causes

o Analysis Stage

o Learn From The Past

o Search For Solutions

o Variations of Brainstorming

o A Four-step Approach To Problem-solvng

1. Preparation,

2. Digestion,

• Causes of work problem

3. Incubation, and

• Techniques to Stimulate the Unconscious

4. illumination.

o Five Step Technique for Generating Creative Ideas

o Brainstorming

o A FINAL NOTE

o The FADE Approach in Problem Solving

o Problem solving techniques

 What is Root Cause Analysis?

 Ishikawa “Fishbone” Diagram

 Example Fishbone Diagram

o The Relationship Between Problem Solving and Decision Making



Creativity



Concept of Creativity

 Defining the concept of creativity in a business context.

 Explaining the link between creativity, Innovation and Emotional Intelligence.

 Describing the various types of creativity and their significance in the workplace.

 Identifying the ways and means to stimulate own creativity to achieve better results.

 Promoting creativity and applying this concept while performing the job.

 Providing some valuable tips and advice on how to be creative.



Decision Making



 The Decision-making Process

 Brainstorming Principles

 Drill down

 Decision-Making Styles

 Decision-Making Model

 Creative Group Problem Solving and Decision Making

 Techniques for Generating Creative Alternatives

 Advantages and Disadvantages of Group Decision Making

 The Normative Leadership- decision making model

o Normative Leadership Time-Driven Model

o The Time-Driven Model

o The Development-Driven Model

o Computerized Normative Model

o Does Decision Making Apply Globally?

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