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Achieving Leadership and Management Excellence

Date: 7 August 2016 - 11 August 2016
Course ID: 555/2016
Duration: 5 Days
Fee US $ + VAT: 2950 US$
Venue: Abu Dhabi / UAE
Category: Leadership, Management, Strategy, HR and Soft Skills

Introduction:

We believe that leaders are more “made” than “born.” Current leadership research indicates that there are few genetic characteristics that influence one's ability to become a leader. Our role in the program is not to teach one how to become a leader, but to help one learn how to become a more effective leader. From our perspective, leadership is a life-long journey. This course can help you acquire the knowledge, skills, feedback, and opportunities necessary for personal growth.

The program focuses on individual development and is based on the belief that individuals can expand their leadership capacities; they can learn, grow, and change. Imagine increasing productivity, reducing waste and improving customer satisfaction by developing a process for effectively solving problems and decision making.

These benefits and many others are the excellent reasons to learn the creative problem solving techniques outlined and build a toolkit for solving problems and decision making that form part of everyday life in today's organization

The format for the program includes discussion, readings, group activities, and pairing with a mentor.

Objectives:

• Inspire and motivate participants to further develop their leadership skills

Encourage to take the initiative to use their passion to take action

Encourage participants to approach the different styles of leadership with thought and action.

• Provide participants with technical knowledge and practical training on the methodologies and tools of problem solving and Decision Making.

• Developing and upgrading diagnostic problem skills. The course will also emphasize the models and processes of decision making

Who should attend:

• Top Management

• Middle Management

• Newly appointed or experienced leaders who are expected to demonstrate core competencies, while being problem solvers, decision makers and results producers in a daily environment that features change, issues and ill - structured challenges. These leaders feel the need to equip themselves with techniques that can help achieve greater daily success. With limited resources and numerous exogenous variables affecting your ability to function at peak performance levels, you will benefit from the best leadership practices and performance leadership techniques that promote innovation, interdependence and proactive thinking.

Daily Outlines:

Day #1:

• Background and leadership theories.

• Leaders vs. Managers.

• Leadership styles.

• Leadership competency model.

• Exercises.



Day #2:

• Developing leadership effectiveness.

• Lesson from leaders.

• Your Leadership Style & Strengths

• Using power and influence to get things done

• Leadership communication strategies

• The decision making model

• Generate alternatives

• Brainstorming



Day #3

• Check board

• Adapt or build on the past

• Evaluate options

• Criteria check board

• Evaluate options

• Sort by category

• Rank order

• Advantage /disadvantage

• Pro/con

• What I like



Day #4

• Select the final solution

• Consensus

• Straw voting

• Multi-voting

• Negative voting

• Revisiting earlier

• Problem-solving outcomes

• Other problem solving techniques

• Legitimize problems

• Best/worst/most probable

• Problems as given/ problems as understood

• Is/Is not

• Diagram/fishbone

• Basic questions

• Break into components

• Force field analysis

• Ask an expert



Day #5

• Types of decision

• Autocratic

• Consultative

• Group

• The decision making process

• Decision making under certainty

• Decision making under uncertainty

• Information technology and decision making systems

• Guidelines for making good decisions

• Making bad decisions

• Evaluations

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